Peravel Privacy Policy
Last Updated: March 22, 2025
Introduction
Peravel (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, https://app.peravel.com/, and any related services (collectively, the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information that you provide to us directly, such as when you create an account, make a booking, or contact customer support. This may include:
- Contact Information: Name, email address, phone number.
- Payment Information: Peravel Coins wallet address.
- Travel Details: Destination, travel dates, and other booking-related information.
- Other Information: Any additional details you provide when using our Services.
We may also collect information automatically when you use our Services, such as:
- IP Address: To identify your location and improve our services.
- Browser Type and Language: To optimize your experience.
- Access Times: To analyze usage patterns.
- Referring Website Addresses: To understand how users find our platform.
- Location Data: Only if you grant permission, to provide location-based services.
We do not collect unnecessary personal information and only retain data that is essential for providing our Services and enhancing your user experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- Provide and Improve Our Services: To process bookings, manage accounts, and enhance your experience.
- Process Payments: To handle transactions using Peravel Coins.
- Communicate with You: To send booking confirmations, customer support updates, and other service-related notifications.
- Marketing Communications: To send you updates about our Services, with your explicit consent.
- Analyze Usage: To understand how users interact with our platform and improve its functionality.
- Comply with Legal Obligations: To meet regulatory requirements and protect our rights and interests.
We do not use your personal information for purposes unrelated to our Services without your consent.
3. Data Retention
We retain your personal information only for as long as necessary to provide our Services and comply with legal obligations. Once your account is deactivated or closed, we will retain your information only as required by law or to resolve disputes, enforce agreements, or comply with regulatory requirements. We do not keep unnecessary data and ensure that all retained information is securely stored.
4. Data Protection
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: To secure data during transmission.
- Access Controls: Limiting access to your data to authorized personnel only.
- Regular Security Audits: To ensure ongoing protection of your information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Services. For example, cookies help us remember your preferences and improve the functionality of our platform. You can learn more about our use of cookies in our Cookie Policy.
6. Third-Party Services
We may share your personal information with third-party service providers who assist us in operating our Services, such as:
- Payment Processors: For handling Peravel Coins transactions.
- Travel Partners: For fulfilling bookings (e.g., hotels, airlines).
- Analytics Providers: To analyze usage trends (with anonymized data).
We require all third-party service providers to protect your personal information in accordance with our instructions and applicable laws. Importantly, we do not sell or share your personal information with third parties for their own marketing or advertising purposes without your explicit consent.
7. International Data Transfers
Our Services may involve the transfer of your personal information to countries outside of your own. We ensure that such transfers comply with applicable data protection laws, including the use of standard contractual clauses or other safeguards to protect your data.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access: Request a copy of your data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data (where applicable).
- Restriction: Limit the processing of your data.
- Portability: Receive your data in a transferable format.
- Object: Object to certain processing activities.
To exercise these rights, please contact us at privacy@peravel.com. We will respond to your request within one month, as required by law.
9. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
10. Virtual Currency
We offer the use of Peravel Coins for booking travel services on our platform. When you use Peravel Coins, we may collect information such as your wallet address and transaction details. This information is used solely for processing your bookings and is not shared with third parties except as necessary for providing our services or as required by law.
Important Note on Blockchain Transactions:
- Transaction data recorded on the blockchain (e.g., purchases, sales, or transfers of Peravel Coins) is public and cannot be deleted or edited.
- However, we do not store any personal identifying information on the blockchain.
- We take steps to protect your privacy by ensuring that no unnecessary personal data is linked to your transactions.
Peravel Coins are used exclusively for transactions on our platform to book travel services. We comply with all applicable laws and regulations regarding virtual currencies, including anti-money laundering (AML) and know-your-customer (KYC) requirements where applicable.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
- Email: info@peravel.com
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.
age to cover all bases.